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While using the Airbnb mobile app in everyday scenarios, a few small but meaningful friction points became noticeable. These are not broken experiences, but moments where clarity, comfort, and decision-making could feel smoother for users.
As users begin exploring stays on the map, price pins often become crowded in busy areas. Overlapping pins make it harder to quickly compare options and understand location clearly. Smarter clustering and showing pins based on active filters could make the map easier to scan without slowing down price comparison.
Once a listing is opened, the amount of information becomes the next challenge. The amenities section usually requires a lot of scrolling, making it difficult to quickly find what matters most. Grouping content better and revealing details progressively could improve readability and reduce effort.
The “About the space” section also tends to appear as long paragraphs, which lowers engagement and makes scanning harder. A simple structure for hosts covering layout, highlights, nearby landmarks, and tips could improve clarity while keeping the personal tone.
Small but important details like distance from key areas or location context are not always easy to notice. Highlighting ratings and adding short location cues (e.g., “300m from city center”), along with deeper Google Maps integration, could strengthen user confidence and orientation.
Overall, these opportunities aim to reduce friction, improve clarity, and create a more comfortable and confident discovery experience.
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